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Privacy Policy


This Privacy Policy applies to all personal information collected by Little Sanctuary Pilates (we, us or our)via the website located at www.littlesanctuarypilates.com.au (Website).

  1. What information do we collect?


The kindofPersonalInformation thatwe collectfrom youwill dependon howyou usethe website. The Personal Information which we collect and hold about you may include:

name, email,telephone number,state ofresidence, cityof residence,postal(zip) code

  1. Types of information


ThePrivacyAct1998(Cth)(PrivacyAct)definestypes ofinformation, includingPersonal Information and Sensitive Information.

Personal Information means informationor anopinion aboutan identifiedindividual oran individual who is reasonably identifiable:

    1. whether the information or opinion is true or not; and
    2. (ii) whether the information or opinion is recorded in a material form or not.

If theinformation doesnot discloseyour identityor enableyour identityto beascertained, itwill in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the PrivacyAct as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association,religious orphilosophical beliefs,membership ofat radeunion orother professional body, criminal record or health information.

Sensitive Information will be used by us only:

  1. for the primary purpose for which it was obtained;
  2. for a secondary purpose that is directly related to the primary purpose; and
  3. with your consent or where required or authorised by law.
  1. How we collect your Personal Information
    1. We maycollect PersonalInformation fromyou wheneveryou inputsuch informationinto the Website, related app or provide it to Us in any other way.
    2. We mayalso collectcookies fromyour computerwhich enableus totell whenyou usethe Website andalso tohelp customiseyour Websiteexperience. Asa generalrule, however, it is not possible to identify you personally from our use of cookies.

(c)We generallydon’t collectSensitive Information,but whenwe do,we willcomply withthe preceding paragraph.

  • Where reasonable and practicable we collect your Personal Information from you only. However, sometimeswe maybe giveninformation froma thirdparty, incases likethis we will take steps to make you aware of the information that was provided by a third party.
    1. Purpose of collection
      1. We collectPersonal Informationto provideyou withthe bestservice experiencepossible on the Website and keep in touch with you about developments in our business.
      2. We customarilyonly disclosePersonalInformationto ourservice providerswho assistus in operatingtheWebsite.Your PersonalInformation mayalso beexposed fromtime totime to maintenance and support personnel acting in the normal course of their duties.
      3. By using our Website, you consent to the receipt of direct marketing material. We will only use yourPersonal Informationfor thispurpose ifwe havecollected suchinformation direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.
    2. Security, Access and correction
      1. We storeyour PersonalInformation inawaythat reasonablyprotects itfrom unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained in, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record keeping obligations.
      2. The Australian Privacy Principles:
        1. permit youto obtainaccess tothePersonalInformation wehold aboutyou in certain circumstances (Australian Privacy Principle 12); and
        2. allow youto correctinaccurate PersonalInformation subjectto certainexceptions (Australian Privacy Principle 13).
      3. Where youwould liketo obtainsuch access,please contactus inwriting onthe contact details set out at the bottom of this privacy policy.
    3. Complaint procedure


    If youhave acomplaint concerningthe mannerin whichwe maintainthe privacyof yourPersonal Information, please contact us as on the contact details set out at the bottom of this policy.All complaints will be considered by Nicole Calvino and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with

    you, takeappropriate stepsto rectifythe problem.If youremain dissatisfiedwith theoutcome, you may refer the matter to the Office of theAustralian Information Commissioner.

    1. Overseas transfer


    Your Personal Information may be transferred to recipients located in United States ofAmerica. United States ofAmerica has data protection laws which protect Personal Information in a way which is at least substantially similar to theAustralian Privacy Principles, and there will be mechanisms available to you to enforce protection of your Personal Information under that overseaslaw.Inthe circumstances,we donot requirethe overseasrecipients tocomply withthe Australian Privacy Principles and we will not be liable for a breach of theAustralian Privacy Principles if your Personal Information is mishandled.

    1. GDPR

    In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additionalprotection toindividuals locatedin Europe.The factthat youmaybelocated in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does notspecifically targetcustomers locatedint heEuropean Unionand wedo notmonitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

    1. How to contact us about privacy


    If youhave anyqueries, orif youseek accessto yourPersonalInformation,orifyouhavea complaint about our privacy practices, you can contact us through: hello@littlesanctuarypilates.com.au.